Withdraw from contract
Withdraw from a purchase made in our online shop or in person at our premises. You don’t need to give a reason.
Conditions
- You can withdraw from any order, whether bought in our online shop or in person at our premises.
- The goods must be unused, and tyres must not be mounted on rims nor rims fitted with tyres. Tyres/rims that have already been mounted are not taken back.
- Submit your withdrawal within 14 days of the day you received the goods.
- We refund the money within 14 days; the refund does not include the original delivery cost if the goods were delivered to your address. No refund is made until the goods have reached us and our warehouse has accepted them, i.e. confirmed that the returned goods have not been used. The customer must cover the direct cost of sending the goods back to our main warehouse, which is €18.00 + VAT (€22.32). Returns are free of charge if you bring the goods to our main warehouse in Latvia yourself: Latgales iela 462 k-1, LV-1063 Riga, Latvia.
- The return fee is charged once per return, regardless of how many items are returned. If a customer has ordered several different products and returns part of each at the same time, it all counts as one return.